Frequently asked questions

Payment policy

All payments must be made prior to the treatment time. Payment will be CASH only.

Payment can be completed on arrival to the clinic. Treatments cannot begin until full payment has been received.

Thank you for your understanding and cooperation.

Shop - Coop is on the corner to the Clinic with a free cash machine.

Appointments only clinic

We operate strictly on an appointments-only basis to ensure every client receives dedicated time, privacy, and the highest standard of care.

Location

located right next to Sturry station near Canterbury and only 7 minutes from Herne bay motorway turn off which you can drive straight towards Sturry station.  

Same side to the coop shop its the first right turn on the map? It's not so visible but it's a stone\gravel path.  

Please drive slow due to animals. 

Parking is on the stone driveway only while visiting. 

Cancellations Policy

48-Hour Cancellation Policy

We kindly ask all clients to give at least 48 hours’ notice if they need to cancel or reschedule an appointment. This allows us to offer the time to another client and keep the clinic running smoothly.

Cancellations made with less than 48 hours’ notice may result in:

  • A cancellation fee added too next treatment if not discussed. 

We appreciate your understanding and cooperation in helping us maintain an efficient and fair booking system for all clients.

 

Free parking on site

We offer free onsite parking for all clients, making your visit easy and stress-free. Parking is available directly outside the clinic for your convenience.

Please park on the stone driveway only. This is private land and is safe to park here. 

Fully qualifed and licensed therapists

All treatments are carried out by fully trained, qualified, and licensed professionals, ensuring the highest standards of safety, care, and expertise. You can feel confident knowing you are in skilled hands and receiving treatment from practitioners who meet all professional requirements

Free consultations

We give free advice and consultations to all our treatments.

Please arrive on time for appointments

Arrival time must be 10 minutes prior we have a waiting area which we ask to be seated until you therapist calls you through to your treatment. Clinic will be closed to public when your treatments start to give private personal time to each client.